Reading Between the IV Lines
In a world of Yelp reviews, making or breaking restaurants, and a constant onslaught of satisfaction surveys filling inboxes, wouldn’t it be nice to read real data about our healthcare facilities? What many people do not know is that we can access this information just as easily as we can in any other industry. Through sites like medicare.gov and hospitalsafetygrade.org, it is easier than it has ever been to learn how well your local hospital is actually holding up. Learn how to read and interpret hospital key performance indicators (KPIs) and where to find results from patient satisfaction surveys in this minisode from the Healthy Humor Podcast with Doc MB.